We put through about 40-50 cars a day here and that includes repairs, maintenance, washing the car and vacuuming the front.
It is a family environment here all of my staff who have children who go to school in Maple Ridge/Pitt Meadows so they have invested interest in these customers. We have a lot of customer who come from out of area because of how well we treat people here. I think we are very good at what we do.
Toyota has 4 levels of technician they are Technician, Pro Technician, Hybrid Technician and Master Technician. These people are passionate about this business. I believe in growing my own technicians. Every one of my technicians has started on the wash rack as an apprentice.
We have a very strong team here! I have to say this we have yet to be stumped with any repair. Any time we have an issue with someone we are not sure on I get involved I get Toyota’s technical staff involved back in Toronto and we always find a way to get the job done right. In the meantime they are usually in a loaner vehicle making it easy for them.
When I buy a brand new Toyota I want a Toyota technician working on my vehicle. We only work on Toyota’s here and only use Toyota parts. We are not more expensive even though a lot of people think we are. This business is about comfort and trust.
We will not trust your car until you know how much it is going to cost you. We don’t touch it until we know exactly what we have to do.
If you want great service and you want to be treated well come down and see us!