Chris Thomas was extremely helpful in helping me get my RAV4 in time! [continue reading…]
Port Coquitlam resident Lesley is happy to be driving away in her 1st Toyota! Lesley is thrilled with her beautiful Galactic Aqua Mica Toyota RAV4 to take her on a highly anticipated road trip to the interior! Safe travels Lesley and welcome to the West Coast Auto Group family!
Okay, my name is Amelle Alexon. And I bought the 2017 Toyota RAV4. Since I came to Canada, I’m very fond of Toyota. First I bought Corolla, a Camry, and now RAV4. We met with Sculley. And then Kalim came to help. And we had a very good experience. Actually, they are very nice they explained everything to us. They are not pushy, but they are very, nice. Explain everything, why we buy this and help us to know everything about the car. Actually, I would say about the salesmen here.
It’s very nice to deal with them. I don’t like pushing, or anything but they explain everything in a very nice way, especially Sculley. My name is Amelle Alexon.
Congratulations to Sales Associate, Kelly Heiling’s customers Gordon and Coleen Johnson who have returned to West Coast Toyota for their brand new Toyota RAV4!
Nikki Bartsch is one happy Kiwi after picking up her new RAV4 from her Product Advisor Phil Stanyer. Nikki you are a valued repeat customer, we thank you for your business and may you enjoy many miles of driving in your new vehicle!
“It was Excellent, Very good” | West Coast Toyota
Another very satisfied customer at West Coast Toyota talks about how he was recently converted from Honda to Toyota after riding in a friend’s RAV4 in Ontario. He thoroughly enjoys his new 2015 Toyota RAV4, especially the spaciousness of the cabin and it’s ease of getting in and out of. After driving a Civic for 15 years, the switch to the RAV4 has been different in very positive ways. He found the sales service at West Coast Toyota to be very good and enjoyed the interaction of the purchasing process.
I Wasn’t Pushed or Oversold | West Coast Toyota Customer
Don’t expect any empty promises at West Coast Toyota. According to Ernest Porter, a customer who recently purchased a Toyota RAV4, he wasn’t pushed into making a deal or oversold on the model. The overall experience and atmosphere was great, and he has enjoyed the after-sale follow-up as well. [continue reading…]
Dear Mr. Jones,
I am writing this letter to express my appreciation for the fantastic service I received from Mr. Kalim Mohiuddin in purchasing my pre-owned 2006 Toyota RAV4 from West Coast Toyota on October 27, 2014.
I have been dealing at West Coast Toyota since 2008 and this is my second vehicle purchase. As such, I would like to share the following service practices exhibited by Kalim which demonstrate service excellence:
- Always greeted by name with a friendly smile
- Superior product knowledge
- Always on time for scheduled appointments i.e. after sales service
- All email and telephone inquiries returned the same day even after business hours or on scheduled days off
- Always a willingness and desire to help i.e. after sales service
- Demonstration vehicle offered while after sales service performed
- After sales service completed ahead of schedule
- Vehicle parked at front entrance while warmed and ready for evening delivery