by Sales Team
on March 7, 2016
“It was Excellent, Very good” | West Coast Toyota
Another very satisfied customer at West Coast Toyota talks about how he was recently converted from Honda to Toyota after riding in a friend’s RAV4 in Ontario. He thoroughly enjoys his new 2015 Toyota RAV4, especially the spaciousness of the cabin and it’s ease of getting in and out of. After driving a Civic for 15 years, the switch to the RAV4 has been different in very positive ways. He found the sales service at West Coast Toyota to be very good and enjoyed the interaction of the purchasing process.
[continue reading…]
Tagged as:
2015 Toyota RAV4,
Greater Vancouver Toyota Dealer,
Randy Saunders,
Toyota RAV4
{ }
by Sales Team
on February 29, 2016
I Wasn’t Pushed or Oversold | West Coast Toyota Customer
Don’t expect any empty promises at West Coast Toyota. According to Ernest Porter, a customer who recently purchased a Toyota RAV4, he wasn’t pushed into making a deal or oversold on the model. The overall experience and atmosphere was great, and he has enjoyed the after-sale follow-up as well. [continue reading…]
Tagged as:
Ernest Porter,
Greater Vancouver Toyota Dealer,
Randy Saunders,
Toyota RAV4
{ }
by Sales Team
on December 9, 2014
Dear Mr. Jones,
I am writing this letter to express my appreciation for the fantastic service I received from Mr. Kalim Mohiuddin in purchasing my pre-owned 2006 Toyota RAV4 from West Coast Toyota on October 27, 2014.
I have been dealing at West Coast Toyota since 2008 and this is my second vehicle purchase. As such, I would like to share the following service practices exhibited by Kalim which demonstrate service excellence:
- Always greeted by name with a friendly smile
- Superior product knowledge
- Always on time for scheduled appointments i.e. after sales service
- All email and telephone inquiries returned the same day even after business hours or on scheduled days off
- Always a willingness and desire to help i.e. after sales service
- Demonstration vehicle offered while after sales service performed
- After sales service completed ahead of schedule
- Vehicle parked at front entrance while warmed and ready for evening delivery
[continue reading…]
Tagged as:
Kalim Mohiuddin,
Toyota RAV4
{ }
